Welcome to The Australian Direct Support Portal

Within the Australian Direct Customer Support Portal, you will be able to see more information about a product or get some assistance if you have questions about an item you have purchased by gaining access to our vast library of videos.

Start by selecting from our main categories below.

SALES ENQUIRIES

Have a question about a product?

PRODUCT ISSUE

Having trouble with your item? Let us help you fix your problem!

Damaged in Transit

What to do if your items were damaged in transit?

Shipping

For shipping, order arrival date, order tracking and delivery enquiries

Change of Mind

Returning a product because of Change of Mind?

Education

 Learn more about our range of products.

sales, pricing & availability

More information about our sales events, pricing and product availability

Invoices / Accounts

For account and invoice related enquiries.

Warranty

Warranty Terms & Conditions

SALES ENQUIRIES

Have a question about a product?

PRODUCT ISSUE

Having trouble with your item? Let us help you fix your problem!

Damaged in Transit

What to do if your items were damaged in transit?

Shipping

For shipping, order arrival date, order tracking and delivery enquiries

Change of Mind

Returning a product because of Change of Mind?

Education

 Learn more about our range of products.

sales, pricing & availability

More information about our sales events, pricing and product availability

Invoices / Accounts

For account and invoice related enquiries.

Warranty

Warranty Terms & Conditions